For enquires, comments and /or techinical support, please contact us using the friendly form below. We absolutely love hearing from you, so please don't hesitate to get it touch, no matter what the reason! (We aim to answer all emails within 24-48 hrs)
Or you can follow us on Facebook/Twitter/Instagram to keep up with our latest updates! #CVD
Custom Vintage Dublin,
Saval Park Road,
Dalkey, A96 W292,
ORDERING AND PAYMENT
To order a pair of Pre-Made Levis please click here and browse all of our shorts that are already made and ready to ship.
To order a pair of Custom-Made Levis please click here and fill in Custom Quotation Form, we will then come back to you via email and we can work togethe ron creating your perfect pair!
We use Stripe for all purchases and transactions made on our website. Both Credit and Debit card payments are accepted.
We reserve the right to deny returns on any Custom Orders (as they are made specifically per customer). We can usually accomodate you with an exchange in size on Pre-Made Levis and on some Custom Orders (where possible) once the shorts are returned unworn and unwashed within 14 working days of delivery.
For safety and hygiene reasons we do not accept returns/exchanges on swimwear, hairbands or jewellery. All returns must be sent back in the original condition as you received them, with the tags on where possible, any returns deemed to be worn, damanged or used will not be issued a refund. We do not accept returns on any sale or clearance items.
If you wish to return any item (excluding those mentioned above) please download a copy of our Returns Form and include it with your returned items.
LEVI SHORTS SIZE GUIDE
All of our denim shorts you see on our website are hand-picked Vintage, high-rise Levi 501s. They have a 10"-11" rise (distance from the crotch seam to the front closure) unless stated otherwise.
They usually sit just under or over most girls bellybuttons. Our shorts are sized by the waist band measurement to ensure the best fit for you! We have found that they fit the best if you give yourself an inch or so to breath! For example, if you measure a 27" waist when you measure on bare skin, go for a 28" pair of our shorts, or a 29" pair if you want them a bit looser!
Please measure 10/11 inches up from where the crotch seam would sit, and measure around your waist at that point! Then add an inch and thats your size! (it sounds confusing but it's not we promise!)
If you are still unsure about your size after following the above steps, please do feel free to e-mail with any questions before you order, as all sales are final.
Where are you based? Do you have a shop?
We are based in Dalkey, Co.Dublin. We are an online store only, we do not have a physical shop in Dublin at the moment.
Do you provide International delivery?
Yes! We are happy to say that we ship worldwide.
What are your delivery options?
All orders (apart from Custom Shorts/Pre-Orders) will be processed and sent within 2 working days. You will receive email updates from us once your order has been placed and again once it has been dispatched!
Shipping times are as follows:
Approx 1-2 working days (Ireland)
Approx 2-3 working-days (UK & Europe)
Approx 5-7 working-days (Everywhere else)
We also offer Express and Registered shipping options internationally which both include tracking.
Can I exchange items?
We don't offer direct item exchanges, however if you would like to change an item you ordered for a different product, colour or size, you can simply place a new order and send the original item back for a refund.
How do I return an item?
Please see our Returns Policy outlined above.
What payment methods do you accept?
We process all of our payments via Stripe. We find it to be the safest and most popular ways to shop securely online. Stripe accepts all major Credit and Debit Cards.
How long does it take you to handmake my Custom Levi Shorts?
Custom orders can take anywhere from 5-20 working days to be lovingly made and sent. Please double check when you are ordering what the current turn-around time is as it varies from week to week, and on the time of the year!
What is the best way for me to look after and care for my CVD shorts?
All of our shorts start out as Vintage Levi 501s, they carry the story of years of wear within their seams. As a rule, Levis generally get better with age, they enjoy being handwashed in luke-warm water and laid flat to dry the most. They really don't enjoy being thrown in the washing machine or tumble dryer! (unless you are trying to shrink them)
How can I contact you about Wholesale enquiries/Personalisation Event opportunities?
If you are interested in working with us or stocking CVD please dont hesitate to get in touch via the contact form at the top of this page!